| Groopz is an entirely new way to connect to visitors to your web site. Groopz allows you to monitor your web site in real-time through the Groopz Operator program. Your sales representatives can proactively contact a web site visitor, retrieve detailed user information, including their path through your site, their browser, their IP Address, and offer sales assistance via a one-to-one instant messaging interface.
Additionally, Groopz allows you to offer fully functional "reactive" customer support. Visitors to your web site can request live assistance... they simply click on the "Live Help" button on your web site, and you will be audibly paged and alerted to their request for assistance. |
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