Application: f2w helpdesk f2w helpdesk is a Web-based helpdesk package. It allows requests to be categorised to an arbitrary level of detail using a expert-system-like question and answer method. Advice and problem-specific information can be associated with the request categories, thus building up a knowledge base to speed the resolution of frequently occurring problems. Users can also add their own tasks, thus using it as a todo list or for workflow within teams, and notes can be added to each request at any time.   Homepage http://f2w.sourceforge.net/ Download Author Not Shown Version 1.4.2 Licence GNU General Public License (GPL) Source Yes Environment X11 Status Stable We are currently updating this section of the site. Change submissions are temporarily disabled. Click Here to go back to the index
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