| Request Tracker (RT) is an automated system for monitoring, answering, and documenting requests which was initially designed as a tool to aid a small team of systems administrators manage the ever-increasing list of tasks and requests at a burgeoning web startup. Since then, RT has been put to work by Helpdesks, Systems Administrators, Development teams, and Marketing Departments, to track requests, tasks, and responsibilities. RT comes with Web, command line, and email interfaces. |